Returns & Exchanges

At Daniel Wellington, we want you to be completely satisfied with your purchase. You have the right to return any items purchased directly from our website within 30 days of receipt for a full refund or exchange, provided the items remain in their original, unused condition.

Return Process

• 1.
  Register Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the product in its original packaging, ensuring all protective films and tags are intact to qualify for a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Ship and Track

  Drop off your package at the nearest authorized courier point and keep your receipt until your refund has been processed.